Effective Date: 01/15/2025
CloudEdge IT Solutions ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide to us when using our services..
1. Information We Collect We may collect the following types of information: • Personal Information: Name, email address, phone number, billing address, and payment information. • Technical Information: IP addresses, device details, browser type, and system diagnostics. • Service-Related Information: Information provided during service requests, consultations, or interactions with our team.
2. How We Use Your Information We use your information to: • Provide and improve our services. • Respond to your inquiries and service requests. • Process payments and issue invoices. • Send updates, notifications, and promotional offers (you can opt out anytime). • Ensure the security of our website and IT infrastructure.
3. Sharing Your Information We do not sell or rent your personal information to third parties. However, we may share your information in the following cases: • With trusted service providers to assist in delivering our services. • To comply with legal obligations, such as responding to subpoenas or court orders. • To protect our rights, property, or safety, as well as that of our clients and others.
4. Data Security We implement strict security measures to protect your information, including: • Encrypted storage and transmission of sensitive data. • Regular security audits and updates. • Access controls to limit who can view your information. While we strive to ensure the highest level of security, no system is entirely foolproof. Therefore, we cannot guarantee absolute security.
5. Cookies and Tracking Technologies Our website may use cookies and similar technologies to enhance user experience and analyze website traffic. You can manage or disable cookies through your browser settings.
6. Your Rights You have the right to: • Access, update, or delete your personal information. • Opt out of marketing communications. • Request details about how we process your data. To exercise your rights, contact us at [cloudedgeitsolutions@gmail.com].
7. Third-Party Links Our website or services may contain links to third-party websites. We are not responsible for the privacy practices of these websites.
8. Updates to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
9. Contact Us If you have questions or concerns about this Privacy Policy, please contact us at:
6759 SW 15TH STREET ,
MIAMI, FL 33144
(786)306-6880
We may work with third-party vendors, service providers, or partners to help deliver and improve our services. These third parties may collect, process, or store personal information on our behalf, and their use of your data is subject to their own privacy policies.
1. Types of Third Parties We Work With • Payment Processors: To process secure payments for our services. • Cloud and Hosting Providers: For data storage and service delivery. • Analytics Providers: To analyze website usage and improve our offerings. • Software Vendors: For licensing, tools, and software necessary to complete technical tasks.
2. How Third Parties Use Your Information • Third parties are authorized to use your information only as necessary to provide their services to us (e.g., processing a payment or hosting a system). • We ensure all third-party partners comply with applicable data protection laws and maintain secure systems to protect your information.
3. Responsibility for Third-Party Practices • While we strive to work only with reputable third parties, we are not responsible for their independent privacy practices. • We recommend you review the privacy policies of these third parties directly to understand how they handle your information.
4. Links to Third-Party Websites • Our website or communications may include links to third-party websites or services. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before sharing personal information.
5. Third-Party Cookies and Tracking • Some of our third-party partners may use cookies, tracking pixels, or similar technologies to collect data about your interactions with our website. This data may be used to: • Deliver targeted advertisements. • Analyze user behavior.
At CloudEdge IT Solutions we understand the importance of protecting your personal information online. This section outlines how we handle your privacy when you visit our website or interact with us online.
1. Information We Collect Online When you visit our website or interact with our online services, we may collect the following types of information: • Personal Information: If you complete forms, register for services, or contact us via email, we collect personal details such as your name, email address, phone number, and payment information. • Usage Data: We may collect data about how you interact with our website, including your IP address, browser type, device information, pages visited, and time spent on our site.
2. Cookies and Tracking Technologies We use cookies, web beacons, and other tracking technologies to enhance your online experience and gather insights about website usage: • Essential Cookies: These are necessary for the proper functioning of our website (e.g., remembering your preferences). • Performance Cookies: These help us track website performance and user behavior to improve the user experience. • Targeting/Advertising Cookies: We may use third-party cookies to serve personalized ads based on your browsing behavior. You can control cookie settings in your browser or through third-party tools like Network Advertising Initiative Opt-Out Tool.
3. How We Use Your Online Information We use the information collected online to: • Improve the functionality and design of our website. • Provide personalized content and services based on your preferences. • Communicate with you, respond to your inquiries, and send relevant updates or promotional information. • Track and analyze website traffic and trends to optimize our offerings.
4. Data Security We take the protection of your data seriously and employ industry-standard security measures to safeguard the information you share with us online. This includes encryption, firewalls, and secure protocols to protect against unauthorized access, disclosure, or alteration of your personal data. However, please note that no method of data transmission over the internet or electronic storage is entirely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
5. Third-Party Websites Our website may contain links to external websites that are not under our control. These third-party websites may have their own privacy practices, and we encourage you to review their privacy policies. We are not responsible for the content or privacy practices of these external sites.
6. Children’s Privacy Our website and services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have inadvertently collected information from a child under 13, we will take steps to delete that information.
7. Your Choices Regarding Online Privacy • Opting Out of Communications: You can opt-out of receiving marketing emails by clicking the “unsubscribe” link in our emails. • Managing Cookies: You can manage or block cookies through your browser settings, though this may affect certain website features. • Do Not Track: Some browsers have a "Do Not Track" (DNT) feature, but we currently do not respond to DNT signals.
By using our website or services, you consent to the collection, use, and processing of your personal information as outlined in this Privacy Policy.
1. How We Obtain Consent • Website Use: When you visit our website, your use of the site indicates your agreement with this Privacy Policy and consent to the collection of data as described. • Forms and Subscriptions: By filling out any forms, subscribing to newsletters, or making a purchase, you are providing explicit consent to our use of your personal information in accordance with this policy. • Cookies Consent: Upon your first visit to our website, we will prompt you with a cookie notice asking for your consent to use cookies and tracking technologies. You can choose to accept or manage your cookie preferences.
2. Withdrawing Consent You have the right to withdraw your consent at any time, and we will respect your decision. Here’s how you can withdraw consent: • Email Communications: If you no longer wish to receive marketing communications, you can unsubscribe via the link provided in any email. • Cookies: You can manage your cookie preferences through your browser settings or opt-out using third-party tools. • Access or Deletion Requests: You may request to access, update, or delete your personal information by contacting us directly at cloudedgeitsolutions@gmail.com.
3. Consent for Sensitive Information We do not collect sensitive personal information such as racial or ethnic data, health information, or financial details unless necessary for providing specific services. If you voluntarily provide sensitive information to us, we will seek explicit consent before using or sharing it.
4. Consent for Children’s Data Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that a child under the age of 13 has provided personal information, we will take steps to remove that data and terminate any related accounts.
5. Changes to Consent If we make significant changes to the way we use your personal data, we will seek your consent again. We will notify you of any such changes through email or by posting an updated Privacy Policy on our website.